Player Safety

Responsible Gambling

We're committed to making your experience safe, enjoyable, and responsible. From smart tools to dedicated support, GoldenNumber AU gives you the information you need to play with confidence.

Play Within Your Limits

PlayingResponsibly

Gambling should stay within limits you set for yourself. Stay aware of time and money spent, and seek support early if things feel difficult. Here are some practical tips:

Set a Budget

Decide how much you're comfortable spending before you play, and stick to it. Never gamble with money you need for essential expenses.

Keep Track

Monitor your spending and playing activity. Awareness is the first step toward responsible play.

Take Breaks

If you're feeling stressed or uncomfortable, step away from the game. Regular breaks keep the experience enjoyable.

Stick to a Comfortable Amount

Only play with what you can afford, without pressure to increase your bets.

Warning Signs

Understanding Responsible Play

For many people, occasional gambling is manageable. If gambling starts to affect your mood, money, or relationships, consider seeking support:

  • Thinking about gambling constantly
  • Needing to spend more to feel the same excitement
  • Difficulty controlling or stopping your play
  • Feeling restless or irritable when not playing
  • Using gambling to escape problems or negative feelings
  • Trying to win back losses by playing more
  • Hiding your gambling activity from others
  • Gambling affecting your relationships, work, or studies
  • Financial difficulties due to gambling

In Your Control

Tools to Help You Stay in Control

Setting Limits

You can set daily, weekly, or monthly deposit limits in your account settings to keep your play within budget.

Taking a Break

Time-Out: Take a short break from playing to reset and reflect on your activity.

Time Out

A temporary pause of your account to give yourself space away from the game.

Temporary Exclusion

Exclude yourself for a defined period to take a longer break from gambling activity.

Self Exclusion

Exclude yourself from playing for an extended period when you need more substantial support.

Play Reminders

Set up notifications to track your playing time and stay aware of how long you've been active.

Help Is Available

Where to Find Support

GambleAware

Information, support, and resources for anyone affected by gambling.

Visit gambleaware.nsw.gov.au (opens in new tab)

Gamblers Helpline

Free, confidential counselling for problem gamblers and their families.

1800 858 858

BetStop

Australia's National Self-Exclusion Register — restrict yourself from all online betting platforms.

Visit betstop.gov.au (opens in new tab)

Your Doctor or Mental Health Professional

Professional counselling and mental health support can make a significant difference. Reach out to your GP or a local therapist.

GoldenNumber AU Promise

Our Commitment toResponsible Gaming

Age Verification

We strictly enforce a minimum age of 18 to play. Age confirmation is required upon first access to the platform.

Account Security

Keep your login details private, log out when finished playing, and be cautious on shared computers. Your security matters.

Monitoring and Support

GoldenNumber AU monitors activity for signs of problem gambling and may reach out to offer support and resources.

Questions or Concerns?

Our customer service team is available to assist you.

Contact Us: support@goldennumberau.com